1. USE OF WEBSITE & GENERAL CONDITIONS

You may use this website only for lawful purposes and in accordance with these Terms.

You must not misuse the website, interfere with its operation, attempt unauthorized access, or introduce viruses, malicious code, or other harmful technologies.

We reserve the right to restrict or suspend access where reasonably necessary to protect our website, customers, or business.

2. PRODUCT INFORMATION, PRICING & AVAILABILITY

We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, pricing, and availability displayed on our website are accurate and up to date.

Actual product colors or appearance may vary slightly depending on screen settings, lighting, materials, or production batches.

All prices are shown in Thai Baht (THB) unless otherwise stated.

Products and promotions are subject to availability. We reserve the right to update product information, pricing, specifications, or promotional conditions where appropriate.

3. ORDERS & PAYMENT

Placing an order does not automatically constitute acceptance of the order.

Your order will be confirmed once payment has been successfully completed and the order has been accepted by PIORAMA Thailand.

Customers are responsible for providing complete and accurate billing, payment, and delivery information.

We may cancel or decline an order in cases including product unavailability, incorrect pricing, payment verification issues, suspected fraudulent activity, or other reasonable circumstances permitted by applicable law.

If payment has already been completed for an order cancelled by us, an applicable refund will be arranged.

4. SHIPPING, RETURNS & WARRANTY

Orders are delivered according to the shipping information and delivery address provided during checkout.

Estimated delivery times may vary depending on destination, carrier operations, public holidays, weather conditions, or other circumstances beyond our reasonable control.

Returns, exchanges, refunds, and warranty claims are subject to the conditions stated in our respective policies.

For full details, please refer to our Shipping Policy, Return & Refund Policy, and Warranty Policy.

Nothing in these Terms is intended to limit any rights available to consumers under applicable Thai law.

5. THIRD-PARTY SERVICES & LINKS

Our website may contain links to or integrate services provided by third parties, including payment providers, delivery companies, social media platforms, and other service providers.

Third-party websites and services operate independently from PIORAMA Thailand and may be subject to their own terms and privacy policies.

We encourage customers to review the applicable policies before using third-party services.

6. INTELLECTUAL PROPERTY

All PIORAMA trademarks, logos, product names, images, videos, text, designs, and related intellectual property are owned by PIORAMA or the respective rights holders.

R M L (Thailand) Co., Ltd., as an authorized distributor of PIORAMA in Thailand, is authorized to use relevant PIORAMA brand assets and content for marketing, distribution, and support purposes in Thailand.

Such content may not be copied, modified, distributed, published, or commercially used without prior authorization from the relevant rights holder.

Website content may not be copied, reproduced, modified, distributed, published, or commercially used without prior authorization from the relevant rights holder.

7. PERSONAL INFORMATION & PRIVACY

The collection and use of personal information through our website is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, store, and protect personal information, as well as how customers may exercise their applicable privacy rights.

Please review our Privacy Policy for further information.

8. PROHIBITED USES

You must not use this website:

• For unlawful or fraudulent purposes;
• To violate applicable laws or regulations;
• To infringe intellectual property or other legal rights;
• To provide false or misleading information;
• To upload viruses, malware, or harmful code;
• To obtain unauthorized access to our systems;
• To collect information about others without authorization; or
• To interfere with the security or functionality of our website.

We may restrict access where reasonably necessary in response to prohibited or harmful activities.

9. DISCLAIMER & LIMITATION OF LIABILITY

We take reasonable steps to maintain the accuracy, security, and availability of our website and services.

10. GOVERNING LAW

These Terms of Service and your use of the PIORAMA Thailand website shall be governed by and interpreted in accordance with the laws of Thailand.

Any rights available to consumers under applicable Thai consumer protection laws remain unaffected.

11. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our website, services, business operations, or applicable requirements.

The latest version of these Terms will always be available on this page.

Where appropriate, material changes may be communicated through the website or other available channels.

12. CONTACT US

If you have any questions regarding these Terms of Service, please contact us:

PIORAMA Thailand

Operated by R M L (Thailand) Co., Ltd.

Email: hello@piorama.co.th

LINE: PIORAMA Thailand

Last Updated: September 2026

However, we cannot guarantee that the website will always operate without interruption, delay, technical errors, or circumstances beyond our reasonable control.

To the extent permitted by applicable law, PIORAMA Thailand will not be responsible for indirect or consequential losses resulting solely from circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits any liability or consumer rights that cannot legally be excluded under applicable Thai law.